Delivery Information

Arranging Shipping for Paving & Flooring

Three Decades Of Delivery

Westminster Stone have been supply paving and landscaping materials nationwide for over thirty years, and it’s no coincidence that most of our business comes from recommendation, returning customers, or word of mouth.

Our philosophy is simple: supply the very best quality paving & flooring products, and deliver them in the most efficient and trouble free fashion possible. We want you to enjoy the buying experience, and tell your friends and colleagues!

Old Provence Terracotta Stone Patio Circle | Westminster Stone
Delivery Process

As soon as you place an order we’ll contact you by phone or email to make delivery arrangements.

We always aim to deliver to you on a convenient day and time.

This will either be by crane, de-mountable forklift off load vehicle, or tail offload delivery vehicles.

No delivery will be made without prior arrangements.

After order confirmation, we are happy to hold it in stock for up to 120 days at no extra charge.

Postponed delivery can usually be arranged within 3 – 5 working days notice.

In the unlikely event of any problems, our family run team are available 6 days a week.

Call us on 01978 710 685.

Detailed Delivery Info

All the information you forgot to ask for!

Please note that in the 30 years and over half a million square metres of delivering & distributing paving,  Westminster Stone have never failed to make a delivery.

There is always a way, but it is essential that we understand as much as possible about your delivery address prior to delivery.

Selecting the best vehicle, method, and staff to complete the job is an essential part of delivering paving.

In order to enable us to deliver effectively we ask that you please read the following:

1. We need to understand access restrictions to your site so we can gauge the most suitable vehicle for the job. (Ideally there must be enough room for an HGV to gain access, but there are other options should this not be suitable). Standard delivery vehicles are 10 – 12 metres long, 2.44 metres wide, and 4.5 metres high. They can weigh up to 18 tonnes when fully laden. (About the size of a removals lorry)!

2. You should advise us beforehand whether the ground is level and solid (mud, gravel slippery surfaces, or sloping ground will also require a different approach to delivery).

3. Deliveries are normally made between 7.30am and 5.30pm, Monday to Friday. On the day of delivery a more accurate time frame may be available. (If you do not wish to wait in all day, Westminster Stone do offer a timed delivery slot option, often at no extra charge. Please ask for details).

4. Breakages and damage must be reported in writing within 48 hours of delivery. Paper delivery notes should be marked accordingly if there are any breakages noticed at the time of delivery. (There is not always a provision for this on electronic delivery systems used by some of our haulage partners).

5. Delivery is usually made within 3 – 5 working days of order, and it is often possible to deliver within 24 hours where time is critical to avoid down-time. Speed of delivery is subject to stock which can be confirmed at the time of order. For next day, or 3 day delivery, the order needs to be ordered and paid for by 11.00am on the day of booking, though we can work around this if you call us.

Free Delivery to the following Postcode Areas for full packs:

B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DH, DL, DN, DT, DY, E, EC, EN, EX, FY, GL, HD, HG, HP, HR, HU, HX, IG, IP, L, LD, LE, LL, LN, LS, LU, M, ME, MK, N, NE, NG, NN, NP, NR, NW, OL, OX, PA, PE, PO1-22, PR, RG, RM, S, SA, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SY, TA, TF, TN, TQ, TS, WA, WD, WF, WN, WR, WS & WV

Surcharge for full pack deliveries to the following postcode areas:

Additional £50.00 (inc vat) per pack to AL, KW, PO30-41, RH, KT, TW & UB
Additional £40.00. (inc vat) per pack to AB, BT, DD, DG, EH, FK, G, IV, KA, KY, ML, PH, and the following London postcode areas: SW, W, & WC</p>

Phone for a quote for the following postcode areas:

GY, HS, JE, YM

Delivery

Westminster Stone reserve the right to make an extra charge for deliveries which cannot be serviced by standard delivery vehicles should your delivery point not meet any of the above requirements. We will discuss this with you when scheduling your delivery. Please let us know at the time of order and we will work with you to find a solution.

Export Orders

Westminster Stone arrange export to all corners of the globe for any quantity from one pack to full lorry and container loads.

Westminster Stone delivers throughout Europe, delivering paving and stone flooring regularly to Austria, Belgium, France, Germany, Holland, Italy, Luxembourg, Spain and Switzerland.

Westminster Stone also export paving to Japan, Russia and the USA.

Please call the Sales Office, or complete the form on this page.

Stockists

Please note that these terms and conditions do not apply if you are ordering through one of our appointed stockists.

Consult the sales staff in the local stockist for more information.

If you have any questions concerning your delivery or requirements, please call us on 01978 710 685.

T. 01978 710 685

E. ask@westminsterstone.com

© Westminster Stone Company